ABOUT SCALP COOLING
There are two basic approaches to scalp cooling: Manual Scalp Cooling Systems and Automated Scalp Cooling Systems. Click here for more information about your options for scalp cooling.
Scalp cooling minimizes chemotherapy induced hair loss by continuous application of precisely cooled caps (either individual caps or using an automated scalp cooling machine) to the scalp beginning just prior to each chemotherapy infusion and continuing during and immediately following the infusion. Currently, most insurance companies do not cover the costs of scalp cooling.
HOW TO APPLY FOR A SUBSIDY
Read the Eligibility Requirements below. If you qualify for a subsidy, download and fill out the Scalp Cooling Subsidy Program Application and submit it along with the documentation requested in the application. You can submit it by email HairToStay@pap-apps.org, by fax to 888-246-6527 or by US mail to HairToStay Subsidy Program, P.O. Box 219, Gloucester, MA 01930. There is no deadline. Applications are accepted throughout the year. Please use the same name on your application as you use for ordering your scalp cooling treatment.
PLEASE NOTE THAT AS OF JULY 15, 2017 YOU WILL BE REQUIRED TO SUBMIT A NON-REFUNDABLE $25 APPLICATION FEE TO APPLY FOR A SUBSIDY.
To receive a subsidy from HairToStay, you must meet the following requirements and provide supporting documentation as described in the Scalp Cooling Subsidy Program Application.
IMPORTANT: We do not subsidize scalp cooling treatment expenses incurred prior to your application being approved, only expenses incurred once your subsidy has been formally approved.
HOW YOU WILL BE NOTIFIED
You will usually be notified within one week of submission of a completed application regarding the status of your application. If you have not heard back, please contact us.
AMOUNT OF THE SUBSIDY AND HOW YOU WILL BE REIMBURSED
Subsidy recipients will generally be reimbursed up to $1,000 total. Reimbursement checks will be issued in a manner that reflects the specific scalp cooling supplier's billing practices, i.e., monthly rental programs will receive monthly subsidy checks. To be reimbursed, copies of statements from your scalp cooling treatment provider must be provided within one month of rental or charge. HairToStay will issue a check for the subsidy amount upon receiving each billing statement and confirming payment of that statement with your scalp cooling supplier.
Please note the following important policies regarding the use of your subsidy funds:
In addition to providing treatment subsidies, HairToStay is available to provide information to patients who are considering the use of scalp cooling, as well as guidance and support through the treatment process.
If you have questions about scalp cooling in general, please email Patsy Graham at patsy@HairToStay.org.
For all questions about the Scalp Cooling Subsidy Program please email HairToStay@pap-apps.org or call toll free at 800-270-1897.